ACTIVE THREAT ADVISORY: Iranian state-sponsored APT activity is escalating. Vijilan is offering ThreatRespond at no cost to qualifying MSP/MSSP partners. See if you qualify

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Frequently Asked Questions

Everything you need to know about ITloop marketplace, Vijilan services, and how we connect SMBs with certified cybersecurity providers

For Small & Medium Businesses (SMBs)

ITloop is a marketplace that connects businesses with trusted Managed Service Providers (MSPs). It helps SMBs find verified cybersecurity and IT partners to protect their systems, data, and operations.
ITloop helps you compare MSPs based on services offered, expertise, certifications, and industry focus—so you can choose a provider that fits your business needs and budget.
Yes. Many MSPs offer demos, trials, or pilot services so you can evaluate their capabilities before entering a long-term agreement.
ThreatRemediate includes 24/7 threat detection, active monitoring, incident response, and guided remediation to stop breaches before they impact your business.

For Managed Service Providers (MSPs)

You can apply through ITloop by submitting your business details, service offerings, and credentials. Once approved, your services become visible to potential clients.
MSPs should offer reliable IT or cybersecurity services, demonstrate technical expertise, and meet ITloop’s quality and compliance standards.
Yes. Vijilan allows MSPs to resell supported security licenses and services as part of their managed offerings.
Vijilan provides onboarding assistance, technical documentation, training resources, and ongoing support to help MSPs deliver services effectively.
Vijilan acts as a cybersecurity partner, providing 24/7 monitoring, threat detection, alerting, and remediation support so MSPs can scale securely.
Vijilan’s Security Operations Center (SOC) is based in the United States and staffed by experienced cybersecurity professionals.
Vijilan integrates with popular PSA and RMM platforms using APIs and bi-directional ticketing to streamline alerting and incident workflows.
Vijilan supports a wide range of firewalls, EDRs, cloud platforms, and security tools commonly used by MSPs.
Services range from alert-only monitoring to full managed detection and response (MDR), including guided or active remediation.
Most environments can be onboarded within hours, and alerts are analyzed and escalated in near real time by the SOC team.
Pricing is flexible and typically based on usage, assets, or services. Contracts are month-to-month, with optional annual discounts.
Vijilan provides detailed security reports and audit-ready logs to support compliance frameworks such as HIPAA, PCI-DSS, and GLBA.
Vijilan follows industry best practices and supports compliance-aligned security operations, working with certified tools and frameworks.

For vCISOs, Consultants & Integrators

Yes. ITloop enables vCISOs to connect clients with trusted MSPs and security providers while maintaining strategic oversight.
Yes. Vijilan provides technical support and APIs to assist consultants and integrators with custom integrations and deployments.