Privacy Policy

This site is operated by Vijilan Security, LLC ("Vijilan", "we", "our", "us"), headquartered at Onyx Tower, 1010 S Federal Hwy, Suite 1400, Hallandale Beach, FL 33009. We describe here our practices for information collected through our website(s) at vijilan.com and affiliated domains (the "Site"), in connection with marketing and sales activities, and through general inquiries. Visiting the Site and providing information to us are voluntary. For privacy questions, write to privacy@vijilan.com.

By using the Site, you acknowledge that you have read this Notice. If you do not agree, please discontinue use of the Site.

• Information you provide directly. When you fill out a web form, request a demo, attend an event, engage with a sales representative, or otherwise contact us — typically your name, email, phone, job title, company, and the nature of your request. This includes messages you send to our AI chat assistant ("Talk to a Security Expert"), which are stored so we can follow up and improve the assistant. It also includes domain and asset information you submit when requesting a security assessment, such as a ThreatAssess™ scan.
• Information collected automatically. When you navigate the Site, we and our service providers may collect your IP address, browser type, operating system, pages visited, referring URLs, UTM parameters, and session duration via cookies and similar technologies (see "Cookies and tracking" below). When you submit a form, we also record the submission context, including the page you submitted from, the referring source, and a timestamp.
• Information from third parties. We may receive information about you from channel partners, event sponsors, marketing providers, or lead-data providers, and may combine it with information we hold to better understand potential fit for our services.

We, or our selected service providers, may use information collected through the Site to:

• Respond to your inquiries and fulfill requests you submit
• Provide information about our services that may be relevant to you
• Invite you to events, webinars, or promotional activities
• Evaluate and improve Site performance, usability, and content
• Tune our AI chat assistant's product knowledge (transcripts are reviewed for this purpose)
• Identify and communicate with potential channel partners and clients
• Detect and prevent fraud, abuse, or unauthorized access to our systems
• Meet legal, regulatory, or contractual obligations applicable to us

If you do not want to receive marketing communications, you may unsubscribe at any time using the link in any email we send, or by contacting us at privacy@vijilan.com.

To route inquiries to the right team, we use automated tools, including AI services and third-party data sources, to enrich and classify the information you submit (for example, to infer company size, sector, or fit). These tools support human decisions. We do not make decisions producing legal or similarly significant effects about you solely by automated means. Where we rely on legitimate interests, you may object to this processing by contacting privacy@vijilan.com.

We do not sell your personal information. We may share information only as described below:

• Service providers. Third parties that support our operations — hosting, email delivery, analytics, CRM, and event management. They receive only what is necessary to perform their function and may not use it for their own purposes. Some features use third-party AI services to generate responses, classify inquiries, and create content. The relevant inputs are transmitted to the provider performing the task, each under its own terms. We do not permit these providers to use your data to train their models except as described here. Our current processors include Supabase (data storage, US-East region), Anthropic's Claude API (AI chat, inquiry classification, content generation, and web research, per its commercial terms), GoHighLevel (CRM and scheduling), Resend (lead-notification email), Slack (internal lead alerts), Vercel (hosting and content delivery), Sentry (error and performance monitoring), LinkedIn (sign-in identity, where you choose to use it), and Canva (content graphics). The function and data region for each is listed on our Subprocessors page.
• Channel partners. We operate through authorized partners (MSPs, MSSPs, VARs). Where you interact with us through or alongside a partner, we may share relevant information with that partner to fulfill your inquiry or deliver services.
• Legal and safety. Where we reasonably believe it is necessary to comply with a legal obligation, respond to a lawful request, protect any person's safety or rights, or enforce our agreements.
• Business transfers. In connection with a merger, acquisition, financing, or sale of assets, subject to customary confidentiality protections.

We retain information only for as long as necessary for the purposes described here or as required by legal, regulatory, or contractual obligations. By way of example: form submissions are kept until you ask us to delete them or 3 years from last contact (whichever is sooner); chat transcripts for 12 months, then anonymized; analytics events for 25 months. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Lead enrichment and classification records, and security-assessment submissions (including the domain and asset information you provide), are kept for 3 years from last contact.

Vijilan operates globally. Information you provide through the Site may be transferred to, stored in, or accessed from countries other than your own — including countries with different data protection frameworks. When such transfers occur, we put appropriate safeguards in place, such as contractual protections with the receiving parties, consistent with applicable law. To learn more or request a copy of applicable safeguards, contact privacy@vijilan.com.

Depending on where you are located, applicable law may give you rights to access, correct, delete, or restrict use of your personal information, or to object to certain processing. To submit a request, email privacy@vijilan.com — be as specific as possible about the information and action involved. We will review your request, verify your identity where necessary, and respond within a reasonable time (within 30 days where required). There are limits to these rights and circumstances where we may not be able to fulfill a request. You may also have the right to lodge a complaint with a supervisory authority in your jurisdiction.

We use first-party cookies and local storage to maintain sessions, analyze traffic, remember preferences, and support marketing. We do not use third-party advertising trackers, and we do not use cookies to build personal profiles for sale to third parties. You may manage cookie preferences through your browser settings; disabling certain items may affect Site functionality. See our Cookie Policy for the full list.

Due to the lack of an established standard for interpreting "Do Not Track" signals, our Site does not currently respond to browser DNT settings.

Security is central to what we do. We maintain administrative, technical, and physical safeguards designed to protect information submitted through our Site, both in transit and once received. Vijilan holds SOC 2 Type 2 and ISO 27001 certifications, reflecting independent third-party validation of our security controls.

That said, no system can be made completely secure, and we cannot guarantee the absolute security of any information transmitted to or stored by us. By submitting information through our Site, you acknowledge that your information may transit third-party infrastructures outside our control.

Our Site may contain links to third-party websites with their own privacy policies and practices. We do not accept responsibility for how they handle your information. Please review any third-party site's privacy notice before submitting information to it.

Vijilan does not knowingly collect data from anyone under 16. This is a B2B site for security professionals.

The following supplemental information applies to individuals in specific jurisdictions, in addition to the general Notice above.

These regional supplements describe our general approach to honoring individual rights; they are not a certification of compliance with any specific regulation. Formal data-protection terms for contracted clients are provided separately in our Data Processing Addendum.

We may update this Notice from time to time by posting a revised version with an updated date above. For material changes that affect how we use existing data, we will take reasonable steps to bring them to your attention, including notifying identifiable contacts by email where appropriate.

Questions or requests related to this Privacy Notice can be directed to privacy@vijilan.com — Vijilan Security, LLC, Hallandale Beach, FL.