Vijilan vs ConnectWise. PSA-bundled vs. purpose-built.
ConnectWise Cybersecurity Management — anchored by ConnectWise SIEM, the former Perch Security — is an attractive add-on if you already run ConnectWise PSA. Vijilan is a purpose-built managed XDR with deeper SOC operations, more security domains, and a modern, index-free SIEM (Falcon Next-Gen SIEM) with Cribl-managed ingestion that controls data volume before it lands.
Pick ConnectWise if you're already deep in the ConnectWise stack (PSA + RMM) and want the cybersecurity add-on for integration convenience. Pick Vijilan when you want a managed-XDR-first vendor with a 24/7 SOC that acts, modern index-free SIEM, and full white-label, and don't mind that the PSA integration is via API instead of native.
Side by side. Feature by feature.
| Capability | Vijilan | ConnectWise SIEM (formerly Perch) |
|---|---|---|
| Primary identity | Channel-exclusive managed XDR vendor | PSA / RMM vendor that added cybersecurity |
| SOC depth | 24/7 tier-3 staffed, active containment | 24/7 SOC, varies by tier |
| SIEM architecture | CrowdStrike Falcon Next-Gen SIEM (index-free, no indexing tax) | Traditional index-based, per-GB SIEM |
| PSA integration | API-based (ConnectWise, Autotask, Zendesk, Jira, Freshdesk) | Native ConnectWise integration |
| Domains covered | 6 domains: endpoint, network, identity, cloud, SaaS, email + IoT/OT, mobile | EDR, SIEM, SOC services |
| White-label | Full white-label every tier | Co-branded |
| Pricing | Flexible: per user/endpoint or by daily ingest volume | Per-endpoint, varies by stack |
| Best fit | MSPs/MSSPs running any PSA/RMM stack | MSPs deeply committed to ConnectWise platform |
// last updated 2026 · comparisons reflect public product information at time of writing
Pick Vijilan when…
- You run a non-ConnectWise PSA (Autotask, Datto, Kaseya, Freshdesk) and want first-class integration anyway
- You want a modern index-free SIEM with Cribl controlling ingest volume
- You need broad domain coverage beyond EDR/SIEM (cloud, SaaS, identity, email, IoT/OT)
- You want a vendor whose primary business is security operations, not PSA/RMM software
- You want active containment from the SOC, not just monitoring
Pick ConnectWise SIEM (formerly Perch) when…
honest answer: they're a better fit in these cases
- You're deep in the ConnectWise ecosystem (Manage + Automate + ScreenConnect) and want native security integration
- Your team is trained on ConnectWise interfaces and switching costs are high
- You want a single vendor relationship across PSA, RMM and cybersecurity
Specialist vs. generalist
ConnectWise is one of the largest MSP-tooling companies in the world; cybersecurity is one product line among many. Vijilan does one thing, channel-exclusive managed XDR, which shows up in the depth of SOC operations, custom detection engineering, and the rate of platform improvement. ConnectWise's cybersecurity roadmap competes for resources with Manage, Automate and ScreenConnect; Vijilan's roadmap is exclusively security.
SIEM pricing economics
Traditional SIEMs (including most PSA-bundled offerings) charge per gigabyte ingested. Customers respond by filtering logs to cut cost, creating blind spots. Vijilan's ThreatLog™, built on Falcon Next-Gen SIEM, is index-free — no indexing tax — and Cribl-managed ingestion filters and routes data before it lands, so you control volume and cost at the source.
Domain breadth
ConnectWise Cybersecurity Management leans on EDR + SIEM + SOC services. Vijilan covers 6 domains in one platform, adding network (NDR), cloud (CSPM/CWPP), SaaS (SSPM), email (BEC), identity (ITDR), IoT/OT and mobile. Cross-domain correlation is where modern attacks get caught.
Vijilan vs ConnectWise FAQ.
Does Vijilan integrate natively with ConnectWise Manage / PSA?+
Yes: bidirectional integration via API. Tickets flow into ConnectWise Manage, status updates sync back. It's not as deep as ConnectWise's own integration but it covers the standard workflow.
Can I run both ConnectWise Cybersecurity Management and Vijilan?+
Some partners do during transition. Long-term we'd recommend picking one; running two SOCs creates ownership ambiguity on every alert.
Is Vijilan's SIEM really included at every tier?+
Yes: ThreatLog™ (built on Falcon Next-Gen SIEM) is bundled in the service from Essential upward, on the index-free LogScale engine with Cribl-managed ingestion. This is a structural difference vs. PSA-bundled SIEM offerings that charge SIEM ingest as a separate line item.
NextDefend™ managed Falcon Next-Gen SIEM and a SOC that acts, against the mainstream MDR and SIEM field.
ThreatRespond™ and ThreatDefend™ against the MSP security stack.
See it side-by-side
in your environment.
Book a walkthrough. We'll demo the active-containment flow on a live tenant, not slides, and answer the specific ConnectWise SIEM (formerly Perch) migration questions your team has.