Two ways to defend.
One SOC behind both.
Pick the level of management that fits each client. Switch any time. Same platform, same analysts, same SLAs.
Vijilan offers two managed service tiers backed by one 24/7 SOC. ThreatRespond™ is vendor-agnostic and co-managed: the SOC monitors, triages and hands your team prioritized response playbooks across whatever EDR, firewall and identity tools you already run. ThreatDefend™ is fully managed and powered by CrowdStrike Falcon, with the SOC taking direct action: isolating hosts, disabling compromised accounts and blocking malicious activity. Both are delivered exclusively through certified channel partners.
ThreatRespond™
Our SOC monitors, triages and investigates 24/7, then hands your team a clear, prioritized playbook. Works with whatever EDR, firewall and IAM you've already standardized on.
- 24/7 monitoring across endpoint, identity, network, cloud, application & data
- Tier-1 through Tier-3 expert analysts: every alert eyeballed by a human
- Vendor-agnostic: SentinelOne, Defender, Carbon Black, Fortinet, Palo Alto…
- Guided remediation runbooks delivered in <5 minutes for critical alerts
- Bi-directional PSA ticketing: ConnectWise, Autotask, Jira, Zendesk
ThreatDefend™ powered by CrowdStrike Falcon
Our SOC takes direct, hands-on action: isolating endpoints, disabling compromised accounts, blocking malicious processes and actively neutralizing threats. You get the report after it's over.
- Everything in ThreatRespond
- Active containment: host isolation, account disable, token revoke, process kill
- Built on CrowdStrike Falcon EDR/XDR (identity, discover, spotlight)
- Full incident lifecycle ownership, from detection through forensics report
- Identity-first response with CrowdStrike Falcon Identity Protection
Same SOC.
Different level of action.
| Capability | ThreatRespond | ThreatDefend |
|---|---|---|
| 24/7 SOC monitoring | ✓ | ✓ |
| Tier-1 → Tier-3 expert analysts | ✓ | ✓ |
| Vendor-agnostic integrations | ✓ | ✓ |
| Guided remediation runbooks | ✓ | ✓ |
| Active containment (host isolation) | No | ✓ |
| Account disable / token revoke | No | ✓ |
| CrowdStrike Falcon EDR/XDR | optional | included |
| Identity Protection (Falcon ID) | optional | included |
| Forensics & root-cause report | optional | included |
| Average MTTR for critical | ~25 min | <5 min |
More than endpoint.
More than the basics.
Layer Vijilan onto the parts of your client's stack that hurt the most: mobile fleets, privileged access, AI-driven detection.
ThreatDefend Mobile
24/7 protection against mobile phishing, malware and network threats, managed by our global SOC. Built for BYOD-heavy workforces.
ThreatDefend PAM
CrowdStrike Falcon Privileged Access + our SOC = just-in-time access, real-time risk monitoring and managed response on every privileged session.
Managed AIDR
For mature security programs, adds advanced behavioral analytics and autonomous response workflows on top of ThreatDefend.
From silence,
to remediated, in minutes.
Not sure which tier
fits each client?
We'll walk your portfolio with you and recommend the right service mix per tenant. No pressure, no upsell games.