MDR that responds.
Under your brand.
Managed Detection and Response for MSPs and MSSPs: a 24/7 SOC that detects, investigates and contains threats across your clients' endpoints, identities and cloud — wrapped around the EDR they already run, white-labeled to your practice.
MDR for MSPs means a Security Operations Center that your MSP resells and fronts: it watches every client environment 24/7, investigates real threats and takes containment action — isolating hosts, disabling accounts, killing processes — instead of forwarding alerts for your team to chase. Vijilan delivers it channel-exclusively as ThreatRespond™ (over your clients' existing EDR) and ThreatDefend™ (full CrowdStrike Falcon stack).
What MDR for MSPs includes here.
24/7 detection, human-led
Around-the-clock triage by SOC analysts — not an unattended alert pipe. Every signal from endpoint, identity and cloud lands in one investigation queue with a human on the other end.
Response included
Isolation, account disablement, process kills and rollback guidance, executed by the SOC under your approved runbook. The deliverable is a contained incident with a timeline, not a ticket.
Your tools or ours
ThreatRespond™ wraps the EDR each client already runs. ThreatDefend™ deploys CrowdStrike Falcon when they want the full stack. You choose per environment; the SOC behind both is the same.
White-label by default
Your brand on the reports, the portal and the SOC communications. Vijilan is channel-exclusive — we sell only through MSPs, MSSPs and VARs, never around them.
SIEM underneath
ThreatLog™, an index-free SIEM, ships in every ThreatRespond™ tier — so MDR findings come with searchable evidence, retention for compliance, and no per-GB ingestion tax.
Built for multi-tenant
Per-client runbooks, per-client reporting and roll-up views across your whole book of business. Onboard a new client in days, not quarters.
Monitoring forwards alerts. MDR finishes incidents.
| Dimension | Classic MSSP monitoring | MDR with Vijilan |
|---|---|---|
| Primary deliverable | Alerts and tickets forwarded to you | Contained incidents with documented timelines |
| Response actions | Your team executes remediation | SOC isolates hosts, disables accounts, kills processes |
| Coverage model | Monitoring hours vary by contract | 24/7 eyes-on-glass, human-led triage |
| Tooling | Often requires their stack | Vendor-agnostic (ThreatRespond™) or full stack (ThreatDefend™) |
| Accountability | Shared and often ambiguous | Runbook-defined: who acts, on what, within which SLA |
| Channel posture | Many sell direct and through partners | Vijilan is 100% channel-exclusive — your brand, your client |
Deeper dive: Managed Detection and Response for MSPs · XDR vs MDR, explained
One SOC. Two delivery models.
ThreatRespond™
Vendor-agnostic MDR over the EDR each client already runs. ThreatLog™ index-free SIEM in every tier; the SOC acts from the Advanced tier. No rip-and-replace conversations with your clients.
Explore ThreatRespond™ThreatDefend™
Fully managed mXDR on CrowdStrike Falcon. The SOC acts on every tier from day one, and full identity threat detection and response (ITDR) is included from the Essential tier.
Explore ThreatDefend™Not sure which fits a client? See the side-by-side comparison — one product per environment, never both.
Common questions.
What is MDR for MSPs?+
Managed Detection and Response (MDR) for MSPs is a 24/7 service where a security operations center detects, investigates and — critically — responds to threats across your clients' endpoints, identities and cloud, delivered through the MSP rather than sold around them. Vijilan is 100% channel-exclusive: the service runs under your brand, and we never sell to your clients directly.
What's the difference between MDR and MSSP?+
A classic MSSP monitors and forwards alerts — the response burden stays with you. MDR includes the response: isolating hosts, disabling compromised accounts, killing malicious processes and closing the loop with a documented timeline. If a provider's deliverable is a ticket, it's monitoring; if the deliverable is a contained incident, it's MDR.
Do my clients have to replace their EDR to get MDR?+
No. ThreatRespond™ is vendor-agnostic MDR — it wraps the EDR your clients already run (SentinelOne, Microsoft Defender, Sophos, Bitdefender and more) with our 24/7 SOC. If a client wants a full stack instead, ThreatDefend™ deploys CrowdStrike Falcon end to end. One product per environment, never both.
What does "the SOC acts" actually mean?+
It means containment is part of the service, not an upsell. On ThreatRespond™ the SOC takes response actions from the Advanced tier up; on ThreatDefend™ the SOC acts on every tier from day one. Actions follow a runbook you approve during onboarding — isolate, disable, kill, block — with a full audit trail.
Can I white-label the MDR service?+
Yes — white-label delivery is the default, not a premium add-on. Reports, portal views and SOC communications carry your brand. Your clients see your security practice; we stay invisible behind your service desk.
Does MDR include identity threat detection (ITDR)?+
On ThreatDefend™, full identity threat detection and response is included from the Essential tier — compromised-credential detection, lateral-movement tracing and account containment. On ThreatRespond™, identity coverage follows what your existing stack exposes; our SOC folds those signals into the same triage and response flow.
How is MDR for MSPs priced?+
Pricing is flexible — per asset or by data volume — and predictable, with no ingestion-tax surprises. Rates are shared through partner verification rather than published publicly: start the pricing wizard and we'll route you to the right numbers for your client mix.
"Vijilan takes our problems on as their own. They care about our clients the same way we do, and that level of attention and trust makes all the difference."
The 10 questions to ask any MDR vendor, the readiness checklist, and the ThreatRespond™ datasheet — free to download.
See the SOC that acts,
live.
Book a 20-minute walkthrough: real detections, real containment actions, and the white-label reporting your clients would see under your brand.