The challenge
Before teaming up with Vijilan, Layer 8 Security faced overwhelming noise from security alerts and needed a manageable solution that delivered real value without drowning clients in excessive, non-actionable alerts.
Many solutions on the market were little more than license resellers offering minimal support or actionable insights, and clients often struggled to explain and justify cybersecurity investments to stakeholders like CFOs.
The approach
Vijilan addressed Layer 8's challenges with a robust, single-vendor cybersecurity solution: TRX services that surface only actionable insights, CrowdStrike EDR integration with deployment times as fast as three minutes per server, a US-based SOC for hands-on, real-time support, and proactive weekly touchpoints with Vijilan's account managers.
The outcome
Layer 8 improved client trust with better visibility into network security incidents; Vijilan's monthly executive summary reports became a key tool for demonstrating value, consistently garnering positive feedback. Deployments that once took significant time were cut dramatically — "Deploying CrowdStrike EDR takes under five minutes," according to Layer 8's Catherine Liotta.
The single-vendor approach simplified Layer 8's security operations, making it easier to scale services and stand out in the MSP market. As Kevin Hyde put it: "It's adapt or die in this industry, and Vijilan's commitment to evolving gives us the flexibility we need to stay competitive."
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