The challenge
A sophisticated ransomware attack bypassed the client's basic antivirus defenses and began encrypting files after business hours, threatening to halt all business operations and cause catastrophic data loss — devastating for a small business.
Lacking 24/7 coverage of its own, the attack would have gone unnoticed until the next business day, by which time it would have been too late to prevent widespread damage.
The approach
The SMB's Managed Service Provider had proactively deployed Vijilan's managed service with 24/7 monitoring by Vijilan's expert SOC. The SOC detected the ransomware attack in its earliest stages and immediately performed active containment, isolating the affected endpoint.
The SOC team then fully remediated the threat and worked with the MSP to restore the few affected files, ensuring a complete recovery in under four hours.
The outcome
Zero data loss, full recovery in under four hours, and a small business that opened as usual the next morning — protected by an after-hours containment its own team never had to scramble for.
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