MSP · Growth

Gold-tier MSP grows security MRR 40% and cuts alert fatigue in half.

A gold-tier MSP struggling to scale security profitably deployed Vijilan's flagship fully managed XDR service: 40% security MRR growth, 50% less alert fatigue, and 95% client retention.

40%

Increase in security MRR

50%

Reduction in alert fatigue

95%

Client retention rate

Managed Services Provider (MSP)

Gold-tier partner, diverse client base

The challenge

The MSP had difficulty scaling security services profitably across a diverse and growing client base, while internal technicians were overwhelmed by alert fatigue that dragged down operational efficiency.

It also needed to provide robust security for clients in regulated industries (HIPAA, GLBA).

The approach

The MSP deployed Vijilan's flagship fully managed XDR service, powered by CrowdStrike, and leveraged Vijilan's 24/7 SOC for complete threat containment and remediation — eliminating that burden from the MSP's own team.

Integrated Managed ITDR and Exposure Management provided enterprise-grade, proactive defense for its clients.

The outcome

Security MRR grew 40%, alert fatigue dropped by half, and client retention held at 95% — with a co-brandable, hands-off security management model built to make the partner successful.

"Integrating Vijilan's ThreatRemediate Ultimate transformed our managed security practice. We grew revenue quickly, cut alert noise dramatically, and improved our team's efficiency and morale. Vijilan is now a cornerstone of our growth strategy."

— CEO, Gold Tier MSP

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Gold-tier MSP grows security MRR 40% and cuts alert fatigue in half.

The challenge

The approach

The outcome

Take this story with you

Practising Law Institute closes the visibility gap with Falcon Next-Gen SIEM.

BSC Group modernizes its security framework with Vijilan SIEM services and CrowdStrike LogScale.

Regional bank meets SEC and GLBA requirements with zero audit findings.

Regional healthcare system ensures HIPAA compliance and 3× faster audits.

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Orion Secure delivers compliance-driven vCISO services on Vijilan's white-label SOC.

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MSSP cuts SIEM costs 40% with CrowdStrike Falcon LogScale and managed Cribl.

SMB overcomes ransomware with zero data loss and recovery in under four hours.

LaScala modernizes its SOC on a Next-Gen SIEM foundation — and stays the SOC.

VAR doubles attach rate and grows recurring margins 40% with hands-off managed XDR.

WCA Technologies delivers proactive cybersecurity to its niche industries with Vijilan.

Want outcomes like these,in your environment?

Want outcomes like these,
in your environment?