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LogRemediate

Complete Managed Security Service with Active Remediation—Our Expert SOC Team Handles Everything from Detection Through Complete Threat Eradication

Your Security Journey with Vijilan

LogRemediate is the complete solution—fully managed security with hands-off remediation

1

LogIngest

Data Collection & Normalization

2

LogAlert

Managed SIEM Detection

3

LogRespond

Enhanced Investigation

4

LogRemediate

Full Managed Security

True Hands-Off Security

LogRemediate delivers what most “managed” security services promise but don’t deliver: complete ownership of your security operations. Our SOC team doesn’t just detect threats and send you alerts—we actively contain, eradicate, and remediate them in your environment.

 
Rapid Response

Rapid Response

Sub-5-minute detection to active containment. We don't wait for your approval to stop an active breach.

Active Defense

Active Defense

Real-time threat containment, isolation, and eradication performed directly by our team.

Complete Recovery

We don't stop at containment—we ensure full eradication and validate that threats are gone.

Zero IT Burden

Your team focuses on business. We handle all security operations end-to-end.

The Managed Security Gap

Most “managed” services stop at detection—leaving you to handle the hardest part: actual remediation.

Alert-Only Services

Traditional managed SIEM services send you alerts and tell you what to do, but you're still responsible for executing response actions. During an active breach, every minute of delay increases damage—waiting for your team to respond isn't good enough.

Resource Constraints

Resource Constraints

Even with guidance, effective incident response requires skilled personnel available 24/7. Most organizations lack the budget and resources to maintain a full security operations team capable of handling complex incidents.

Lack of Security Context

Execution Risk

Incident response is high-stakes and complex. Improper containment can alert attackers or cause business disruption. Incomplete eradication means the threat returns. Your team shouldn't learn on the job during real incidents.

Lack of Security Context

After-Hours Vulnerability

Threats don't wait for business hours. Without 24/7 response capability, attacks occurring nights, weekends, or holidays compound for hours before anyone takes action—giving adversaries time to cause maximum damage.

The LogRemediate Solution

Complete security operations—detection, investigation, containment, eradication, and recovery—performed entirely by our expert SOC team

 

Direct Access & Authority

We're granted the access and authority needed to respond directly to threats in your environment. When ransomware is detected, we immediately isolate affected systems, disable compromised accounts, and block C2 communications—no waiting for approvals.

Resource Constraints

Thorough Eradication

We don't just stop the immediate threat—we hunt for and eliminate all traces of compromise. Persistence mechanisms removed. Backdoors closed. Stolen credentials revoked. We validate that the threat is completely gone before declaring victory.

Lack of Security Context

Automated Response Integration

We integrate with your security tools (EDR, firewall, identity systems) to enable rapid automated responses. Detection of lateral movement triggers automatic network segmentation. Credential theft triggers immediate account lockdown.

Lack of Security Context

Full Documentation & Transparency

You receive complete visibility into every action we take. Real-time notifications of response activities. Detailed incident reports. Playbook documentation. We handle execution, but you maintain full oversight and understanding.

Core Capabilities

End-to-end security operations performed by our expert SOC team

1

24/7 Detection & Monitoring

Continuous threat detection using 500+ correlation rules, real-time alerting, and proactive threat hunting across your entire environment.

2

Immediate Investigation

Comprehensive forensic analysis of every security event to determine scope, impact, and required response actions within minutes of detection.

3

Active Threat Containment

Real-time isolation of compromised systems, blocking of malicious IPs and domains, disabling of compromised accounts to prevent threat spread.

4

Complete Threat Eradication

Removal of malware, closure of backdoors, elimination of persistence mechanisms, and revocation of stolen credentials.

5

System Recovery & Validation

Safe restoration of systems to operation, validation that threats are eliminated, and confirmation that security posture is restored.

6

Continuous Optimization

Ongoing tuning of detection rules, response playbooks, and security controls based on threats encountered and lessons learned.

How LogAlert Works

From initial deployment to ongoing optimization

Real-Time Threat Detection

Our SOC monitors your environment 24/7 using comprehensive detection rules, anomaly detection, and proactive threat hunting. The moment a threat is identified, response begins immediately—no waiting for your team to review alerts.

Rapid Investigation & Scoping

Within minutes of detection, our analysts complete comprehensive investigation to understand attack scope, affected systems, and required response actions. We determine the full extent of compromise before taking containment actions.

Active Threat Containment

We immediately contain the threat to prevent further damage. Compromised systems isolated, malicious traffic blocked, stolen credentials disabled—all executed directly by our team without waiting for your approval.

Complete Threat Eradication

Containment is just the beginning. We thoroughly hunt for and eliminate all traces of the threat—malware removed, backdoors closed, persistence mechanisms eliminated, and security gaps closed.

Recovery & Validation

Once threats are eradicated, we safely restore systems to operation. We conduct thorough validation to ensure threats are completely gone and implement additional controls to prevent recurrence.

Post-Incident Activities

After recovery, we provide comprehensive documentation, conduct lessons learned analysis, and implement preventive measures to strengthen your security posture.

LogRemediate vs. Other Service Tiers

Understanding the complete security operations value

 
Capability
LogRemediate
LogRespond
LogAlert
24/7 Detection & Monitoring
✓ Comprehensive
✓ Comprehensive
✓ Comprehensive
Deep Incident Investigation
✓ Full Forensics
✓ Full Forensics
◐ Basic Triage
Response Recommendations
✓ Detailed Playbooks
✓ Detailed Playbooks
◐ Generic Guidance
Active Threat Containment
✓ Performed by Vijilan
− Guidance Only
− Not Included
Malware Removal
✓ Performed by Vijilan
− Guidance Only
− Not Included
System Isolation
✓ Automatic & Immediate
− Requires Customer Action
− Not Included
Credential Revocation
✓ Performed by Vijilan
− Guidance Only
− Not Included
Threat Eradication
✓ Complete & Validated
− Guidance Only
− Not Included
System Recovery
✓ Managed by Vijilan
− Guidance Only
− Not Included
Response Time
✓ <5 Minutes
◐ Depends on Customer
◐ Depends on Customer
Customer IT Burden
✓ Zero - Fully Managed
◐ Moderate - Execute Under Guidance
− High - Full Self-Service
Best For
Complete hands-off security
Teams with resources
Basic detection needs

Frequently Asked Questions

We need appropriate access to your security tools and systems to respond effectively. This typically includes administrative access to EDR platforms (to isolate endpoints and remove malware), firewall management (to block malicious traffic), identity systems (to disable compromised accounts), and cloud security platforms. We implement strict access controls, full audit logging, and role-based permissions. Every action we take is logged and visible to you. We follow the principle of least privilege—we only request the access necessary for effective response.

For critical, time-sensitive threats (active ransomware, data exfiltration, lateral movement), we act immediately to contain the threat, then notify you of actions taken. Every minute of delay during an active breach increases damage. For less urgent incidents or actions with potential business impact (like isolating a critical server), we notify you first and get approval before acting. You maintain ultimate control—we can establish approval workflows based on your risk tolerance and operational requirements.

We take extensive precautions to prevent this. Before LogRemediate deployment, we work with you to identify critical systems that require special handling. We establish runbooks that define acceptable actions for different system types. For systems marked as critical, we either implement additional approval steps or use less disruptive containment methods. That said, during an active breach affecting a critical system, containing the threat may be necessary to prevent greater damage. We balance business continuity against security imperatives, with your guidance on acceptable trade-offs.

LogRemediate and ThreatRemediate are different approaches to the same goal: hands-off security operations with active remediation. LogRemediate is built on the LogScale SIEM platform and is ideal for organizations that want comprehensive log management and SIEM capabilities with active remediation. ThreatRemediate is our Managed XDR service built on CrowdStrike Falcon platform with broader threat detection across endpoints, network, cloud, and identity. Both include active remediation by our SOC team—the difference is the underlying technology stack and detection approach.

Absolutely. We understand that some organizations prefer different levels of control at different stages of maturity. You can move between service tiers as your needs change. Some customers start with LogRemediate to address immediate resource constraints, then move to LogRespond once they’ve built internal capabilities. Others go the opposite direction—starting with LogRespond and upgrading to LogRemediate when they realize the value of fully outsourced response. We’re flexible.

Our SOC team handles the vast majority of incidents using our standard playbooks and integrations. For unusual incidents requiring specialized skills or access to proprietary systems, we work collaboratively with your team. We provide the investigation, strategy, and coordination while your team handles specialized execution. For incidents requiring extensive remediation (like recovering from ransomware across hundreds of systems), we can engage additional resources or coordinate with your IR retainer firm.

LogRemediate includes comprehensive audit logging and documentation of all actions taken. Every response action is logged with timestamp, analyst identity, justification, and outcome. You receive detailed incident reports suitable for compliance reporting and audit purposes. Our SOC is SOC 2 Type 2 certified, and we provide documentation of our controls and processes. For incidents with regulatory reporting requirements (data breaches, etc.), we provide detailed forensic reports and timeline documentation to support your reporting obligations.

LogRemediate includes everything: LogIngest data management, LogAlert detection and monitoring, LogRespond investigation, plus active remediation capabilities. Pricing is based on environment size (number of assets/data volume) with predictable monthly costs. There are no per-incident fees or surprise charges—whether we handle 5 incidents or 50 in a month, your cost stays the same. This aligns our incentives: we’re motivated to strengthen your security posture to reduce incident frequency. Contact us for specific pricing based on your environment.

Ready for True Hands-Off Security?

Stop managing security operations yourself. Get complete protection with active remediation performed by our expert SOC team 24/7.