Privacy Notice

Vijilan Security Inc. ("Vijilan," "we," "our," "us") describes in this Privacy Notice our practices with respect to information collected through our website(s) at vijilan.com and affiliated domains (the "Site"), in connection with our marketing and sales activities, and through general inquiries. Visiting our Site and providing information to us are voluntary.

What this Notice does not cover: If you or your organization has a contracted service relationship with Vijilan, the handling of security telemetry, log data, endpoint data, and other data processed as part of that service is governed by your service agreement and a separate Data Processing Agreement — not this Notice.

By using the Site, you acknowledge that you have read this Notice. If you do not agree, please discontinue use of the Site.

Information You Provide Directly

We collect information directly from you when you fill out a web form, request a demo, attend an event, engage with a sales representative, or otherwise contact us. This may include your name, email address, phone number, job title, company name, and the nature of your request.

Information Collected Automatically

When you navigate the Site, we and our service providers may automatically collect certain information, including your IP address, browser type, operating system, pages visited, referring URLs, and session duration. We use cookies and similar technologies to collect this information — see Section 8 for details.

Information From Third Parties

We may receive information about you from third parties such as our channel partners, event sponsors, marketing providers, or lead data providers. We may combine this with information we hold to better understand potential fit for our services.

We, or our selected service providers, may use information collected through the Site to:

• Respond to your inquiries and fulfill requests you submit
• Provide information about our services that may be relevant to you
• Invite you to events, webinars, or promotional activities
• Evaluate and improve Site performance, usability, and content
• Identify and communicate with potential channel partners and clients
• Detect and prevent fraud, abuse, or unauthorized access to our systems
• Meet legal, regulatory, or contractual obligations applicable to us

If you do not want to receive marketing communications, you may unsubscribe at any time using the link in any email we send, or by contacting us at info@vijilan.com.

We do not sell your personal information. We may share information only as described below:

Service Providers

We engage third-party service providers to support our operations — including hosting, email delivery, analytics, customer relationship management, and event management. These providers are only given information necessary to perform their designated function and are not authorized to use it for their own purposes.

Channel Partners

We operate through authorized channel partners (MSPs, MSSPs, and VARs). Where you interact with us through or alongside a partner, we may share relevant information with that partner for purposes of fulfilling your inquiry or delivering services.

Legal and Safety Purposes

We may disclose information where we reasonably believe it is necessary to comply with a legal obligation, respond to a lawful government or regulatory request, protect the safety or rights of any person, or enforce our agreements.

Business Transfers

In connection with a merger, acquisition, financing, or sale of assets, information we hold may be transferred to the relevant parties, subject to customary confidentiality protections.

We retain information only for as long as necessary for the purposes described in this Notice or as required to meet legal, regulatory, or contractual obligations. The appropriate period varies depending on the nature of the information, the purpose of collection, and applicable requirements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Vijilan operates globally. Information you provide through the Site may be transferred to, stored in, or accessed from countries other than your own — including countries that may have different data protection frameworks. When such transfers occur, we take steps to put appropriate safeguards in place, such as contractual protections with the receiving parties, consistent with applicable law.

You can learn more about our international data practices or request a copy of applicable safeguards by contacting info@vijilan.com.

Depending on where you are located, applicable law may give you certain rights regarding your personal information — such as the right to access, correct, delete, or restrict its use, or to object to certain processing. Where such rights exist, we aim to honor reasonable requests.

To submit a request, contact us at info@vijilan.com. Please be as specific as possible about the information involved and the action you are requesting. We will review your request, verify your identity where necessary, and respond within a reasonable time. Note that there are limitations to these rights and circumstances where we may not be required or able to fulfill a request.

You may also have the right to lodge a complaint with a supervisory or regulatory authority in your jurisdiction.

We use cookies and similar technologies on our Site to maintain sessions, analyze traffic, remember preferences, and support marketing activities. Some of these technologies may be provided by third-party analytics or advertising partners.

You may manage cookie preferences through your browser settings. Disabling certain cookies may affect Site functionality. We do not use cookies to build personal profiles for sale to third parties.

Due to the lack of an established industry or legal standard for interpreting "Do Not Track" signals, our Site does not currently respond to browser DNT settings. We will continue to monitor developments in this area.

We take security seriously — it is central to what we do as a company. We maintain administrative, technical, and physical safeguards designed to help protect information submitted through our Site both during transmission and once received.

Vijilan holds SOC 2 Type 2 and ISO 27001 certifications, which reflect independent third-party validation of our security controls and practices. These certifications apply to our service operations and inform the standards we hold ourselves to across the organization.

That said, no system can be made completely secure, and we cannot guarantee the absolute security of any information transmitted to or stored by us. By submitting information through our Site, you acknowledge that your information may transit third-party infrastructures outside our control.

Our Site may contain links to third-party websites. Those sites have their own privacy policies and practices. We do not accept responsibility or liability for their policies or how they handle your information. Please review the privacy notice of any third-party site before submitting information to it.

We serve clients in multiple countries. The following supplemental information applies to individuals in specific jurisdictions, in addition to the general Notice above.

We may update this Privacy Notice from time to time by posting a revised version on the Site with an updated date. If we make material changes, we will take reasonable steps to bring them to your attention. Continued use of the Site after changes are posted constitutes your acknowledgment of the updated Notice.

Questions or requests related to this Privacy Notice can be directed to: